News: New bins on the block

Residents of Tennant Creek are being issued with new wheelie bins with red lids as part of a new rollout by Council.

Posted: Thursday, 23 August 2018

Council calculates it will take up to three weeks to replace all old wheelie bins, with the first batch of red-lidded waste bins being delivered on the morning of Monday, 3 September.

Council CEO Steve Moore said a lot of the wheelie bins in Tennant Creek, which currently belong to property owners, are old, damaged or beyond repair.

“Rather than bill ratepayers for the replacement of these bins, Council will now provide new bins at no cost to ratepayers. This is how all modern Councils manage their waste collection,” he said.  “This is a significant job and we appreciate everyone’s patience throughout this period of change.”     

Residents are to place the old waste bin(s) on to the kerbside the night before their normal weekly bin collection.

When the rollout reaches your street Council will empty your old bin(s) and a new wheelie bin with a red lid will be left with your old bin(s) on the kerbside. This process will continue as each bin collection day is completed.

Once each household receives the new red-lidded waste bin your old bin(s), regardless of age or condition, will no longer be emptied.

Letters to property owners, including stickers, will be taped on to the lid of your old waste bin.

If property owners would like Council to remove the old wheelie bin(s) please place the sticker enclosed on top of your old bin(s) and leave empty at the kerbside.

Property owners may keep their old bin(s), but these bins will no longer be emptied once the red-lid waste bin is allocated.

All red-lid wheelie bins will remain the property of Barkly Regional Council. Each property owner is responsible for the red-lidded bin(s) allocated by Council and it is therefore their responsibility to notify Council if it is lost or damaged.

Barkly Regional Council asks residents to be patient during this rollout and apologises for any inconvenience caused.

Residents are asked to follow these simple steps:

  • Place your waste bin(s) out for servicing on your usual bin night. The first batch of bins with red lids will be delivered on Monday, 3 September.
  • Council will then empty your old wheelie bin(s), return to the kerbside and drop off a new waste bin with a red lid. 
  • Letters to property owners, who in the past have paid for a bin or a number of bins as part of their rates bill, will be taped on to the lid of the old bin. If you have paid for extra bins you will be allocated the appropriate number of new bins. 
  • Remove the new bin(s) with a red lid from the kerbside and secure on your property.
  • Take the letter taped to the lid of the old bin and find enclosed a sticker, saying, ‘Please remove this bin’.
  • If you want Council to remove the old bin/s place the enclosed sticker on top of the lid of the old bin(s), and leave on the kerbside ready to be collected.
  • Do not place waste in the old bin(s) once they have been emptied. Allow for seven days, up to the next bin collection date at least, for the old bin(s) to be removed.
  • Old bins may be kept but they will no longer be emptied once the waste bin with a red lid is delivered. Only red-lid waste bins will be emptied.
  • Tenants will need to check with landlords as to what they want done with the old bins or any extra bins on the property. 
  • Place the red lid waste bin(s) out for servicing on your next bin night.
  • If you know you will not be home for your next bin collection, ask family, friends or neighbours to place the old bin/s out and retrieve the new red-lid waste bin.
  • If you have an old wheelie bin which does not get replaced by the end of September, please call Council on 08 8962 0000.

1. When does the new bin rollout begin?
It starts on Monday, 3 September. You put your old bin out as usual the night before your usual bin collection date.
2. What is the process of the new bin rollout?
Please refer to the step-by-step guide highlighted above.
3. I’m a tenant. Does the rollout apply to me?
Yes. As part of your tenancy agreement you would be responsible for making sure your bins are put out for collection each week.
4. Why is Barkly Regional Council doing this?
Council is supplying new bins with a red lid as many existing bins in the township are damaged or beyond repair. There are also a variety of bins around town which are not compliant. With Council now supplying bins we can easily identify which bins Council needs to empty.
5. I just spent $80 on a new bin and now Council won’t empty it.
Council apologies for any inconvenience this has caused. However, we have provided a new bin free of charge so property owners will not have to pay for bins in the future – only the service of collecting waste.
6. Why won’t Council continue to empty my additional bins for free?
Council needs to recover the cost of collecting and disposing of rubbish. If we did not charge for this service, rates would need to increase to cover the cost.
7. How many bins do I pay for to be emptied?
Each property (house, business, unit complex) pays a charge for their bin to be emptied by Council.
For example, if you are the property owner of a unit complex, you pay for the service to empty each bin currently charged for on your rates notice.
Some businesses pay for a number of bins to be emptied as part of their rates bill. They will receive the corresponding number of new bins.
If you only pay for one bin to be emptied as part of your rates bill, you will only receive one new bin. Call Council on 08 8962 0000 if you require more information.
8. Can I order an extra bin?
If you need additional bins we can supply them. However, remember that the cost to empty your bin weekly is $365.98 per year which is charged on your rates bill. Come into the Council office and pay $365.98 (or part thereof for the rest of this year). The charge will then be added to future year’s rates bills. Call Council on 08 8962 0000 if you require more information.
9. What happens if I do not get a new bin?
Call the Council on 08 8962 0000, give your address to reception, and we’ll check if a delivery was made. If not, we will organise for the Depot to provide a new bin for you.
10. If the new bin is damaged, will Council replace it?
Yes. Council will remove the damaged bin and give you a new bin.
11. Can l ask Council to empty my bins daily?
Yes. However, this will come at a cost to you. Call Council on 08 8962 0000 and ask reception to be put through to our Rates Officer to calculate the costs.
12. Can I request to have additional new bins emptied in a one-off scenario, like cleaning up after a function?
You can but this can only occur occasionally. It will cost the resident $10 per bin for Council to empty.
13. Can I keep my old bin(s)?
Yes. However, Council will not empty your old bin(s) once your new bin with the red lid is delivered. You can still use your old bin(s) and take household rubbish to the tip for free. Property owners are paying for the service to have household waste picked up (not the bin) as part of your rates bill.
14. How do I get rid of my old bin?
Letters to residents will be taped to the lid of your old bin. Enclosed will be a sticker saying, 'Please remove this bin’. Place that sticker on top of your old bin and Council will remove as soon as possible. Please allow for some time for Council to complete this process.